1300 300 480

The reality for forty thousand Australians who have purchased Combined Insurance, is that the policy they have may be overpriced and potentially not respond in the event of a claim. This is based on the Australian Securities and Investments Commission (ASIC) investigation which found their salesforce to be:

  • Overselling of Policies. ARs sold Policies to Combined Insurance consumers which duplicated cover already held by the consumer and exceeded the underwriting limits imposed by Combined Insurance.
  • Twisting/Churning of Policies. ARs encouraged Combined Insurance consumers to cancel their existing policies and take up new Policies which resulted in a change of cover for no benefit and on some occasions, Detriment (i.e. the consumer was worse off and suffered loss as a result of the change).
  • Selling of Unsuitable Policies. ARs advised Combined Insurance consumers to take up Policies under which they would not be eligible for coverage, as they:
  • i. were ineligible to hold a Policy; or
  • ii. sought coverage for potential injury caused as a result of activities that were specifically excluded under the Policy (such as professional sports and off -road dirt-bike riding).

Combined Insurance is here to assist those clients devastated by the actions of Combined Insurance Australia’s sales force and subsequent termination.

  • Reviewing your existing Combined Insurance policies to ensure that the sums insured and coverage meet your needs and expectations.
  • Compare your insurance coverage and costs with Combined Insurance against our panel of 70 PA insurers.
  • Negotiate coverage which includes medical, sporting, lifestyle and occupational activities excluded under Combined Insurance policies.
  • Ensure policies are remarketed and renewed as required.
  • Provide claims management and lodgement services should you need assistance with either an existing claim or a new claim.

It is extremely rare for an insurance company to terminate their advisers and provide such limited services to those with existing policies, however in this instance this appears to have been the case with Combined Insurance having received requests for help from clients unsure of the suitability or cost effectiveness of their Combined Insurance policy. The good news is that for most customers Combined Insurance has been able to negotiate coverage that meets a client’s needs and should respond as expected in the event of a claim.

Create and Protect Real Wealth

MULTI-DISCIPLINARY

We provide our clients with access to a wide range of highly trained and qualified staff including accountants, solicitors, and credit advisers. In this way, we ensure that each client optimises their financial position as efficiently and effectively as possible.

CLIENT-FOCUSED

We continuously and proactively look for ways to improve your wealth, financial health and retirement planning. Your well-being is our core focus, and everything stems from our insistence that your interests be pre-eminent in our advice.

ETHICS-BASED

Our aim is to work in your best interests. We are actively committed to a code of ethics designed to achieve best practice in financial planning. We emphasise and prioritise your rights and entitlements as our client at all times.

How Do I Get Combined Insurance To Help Me?

The first step is to contact our office on 1300 300 480, and let us know that you are a Combined Insurance customer and need assistance.

From here we will obtain a copy of your existing insurance coverage and compare this with your personal circumstances and expectations and review the various options available to ensure you get the coverage you need and expect.

Get Back Control of Your Insurance Now. Call 1300 300 480

WHY DID COMBINED INSURANCE (COMBINED) GET INVESTIGATED BY THE AUSTRALIAN SECURITIES AND INVESTMENTS COMMISSION (ASIC)?

The simple answer seems to be that the remuneration and bonus structure offered by Combined Insurance, encouraged their sales force to oversell clients in order to inflate premiums, as well as to disregard the clients personal circumstances when compared to the policy coverage and limitations in order to make more, higher value sales.

You can read more on Combined Insurance (Combined) and their devastated clients in Australia below.

DateLink
Combined Insurance ordered to pay compensation for selling misleading policies to many regional Australians26 February 2016Click Here
Vulnerable duped in Combined Insurance fraud affecting thousands7 April 2015Click Here
Combined Insurance: critics say it’s tip of iceberg13 April 2015Click Here
Troubled brand Combined Insurance to cease writing new business16 February 2016Click Here
Federal Court slaps penalty on Ace Insurance for sham contracting7 August 2012Click Here
16-047MR Affected consumers to be compensated as ASIC accepts EU from ACE Insurance25 February 2016Click Here
ASIC comes down on insurer2 March 2016Click Here
ASIC enforces best interests duty: ACE Insurance and NSG Services14 June 2016Click Here
High-pressure insurance firm to set up compensation scheme28 February 2016Click Here

Employee Feedback

“I have been working at Combined Insurance full-time (More than a year) Products are straight-forward and easy to sell Earn 80 – 100k easily, in first year Bonuses to die for!”

“As most know in sales jobs there is no ceiling for success, and that is the truth with Combined.” “They pay the best and they reward with trips/incentives the best!” “Claims are not consistently being paid and take a while to get resolved. Other than that I think every company will have their problems, no one place is perfect.”

Combined Insurance Reviews